Surveys are important : Joe recently entered my office …with his newly created flyer in his hands: “What do you think ? … do you like it ? ”
- “Did you survey your customers BEFORE you created your flyer, just to find out what they REALLY want? ” – ” Oh no no – I know what my customers want …”
So this is the standard response which I’m confronted with for years … but let’s think about it for a little moment:
DO YOU REALLY KNOW WHAT YOUR CUSTOMERS WANT ??
If, yes IF you know this already, then you must have done some strange sort of a survey … either you’ve gotten lots of feedback from your customers, OR you have asked them what they think about your products ( and by the way, did you write it down somewhere ?? ) …
Tags: Umfragen allgemein, Willkommen